Privacy Policy

This Privacy Policy is effective as of 26 Jul, 2024.

• Introduction

1.1. Egydise Tours is incorporated as Egydise Tours Ltd., business registration number ####, with a registered office at [Company Address]. You can reach Egydise Tours at [Email Address].

1.2. Egydise Tours – and its affiliates – (“We”, “Us”) is a premier tourism company providing bespoke travel experiences in Egypt. Our services include luxury tours, high-end transportation, and elite travel packages (collectively referred to as “the Service”). Anyone who visits, registers, or uses our Service is referred to as (“User”, “You”).

1.3. Egydise Tours respects the protection of your privacy. Therefore, we have established this Privacy Policy regarding the processing of personal data. This policy describes how Egydise Tours collects and processes data about you when you use our products and services.

1.4. By choosing to use our services, you agree to the collection and use of information related to this policy. The personal information that we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

1.5. Egydise Tours is the data controller of your personal data. All inquiries must be made via the contact information stated under section 11.

1.6. This Privacy Policy applies to all Egydise Tours’ websites and web applications.

• Consent

2.1. By accepting this Privacy Policy, you consent to Egydise Tours collecting and processing your personal data as described in this Privacy Policy.

2.2. You are entitled to withdraw your consent at any time by contacting Egydise Tours via the contact information stated under section 11. For further information about withdrawal, please see subsection 10.7.

• Personal Data

3.1. When you register to become a User and use the Service, Egydise Tours will process your personal data, such as name, date of birth, gender, title, company name, job function, email address, geographical location, and information about purchases related to the Service.

3.2. The collection of your data is necessary for the purpose of providing you with the best Service. We use the data for analytical purposes to continuously improve and optimize the Service to your needs.

3.3. We urge you not to include any sensitive personal data when using the Service.

3.4. We may transfer information that we collect about you (personal information) across borders and from your country or jurisdiction to other countries or jurisdictions that do not have the same data protection laws as your jurisdiction.

3.5. If you use Egydise Tours’ Service for financial transactions, we collect information about the transaction. This includes your payment information, such as your credit card or other card information, account and verification information, as well as billing information and contact details.

• Other Information Egydise Tours Collects

4.1. When you access Egydise Tours’ Service, we may automatically collect personal data, e.g., IP address, type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the websites, electronic address (e.g., IP and MAC address), terminal equipment and connection information, referral URLs, preferences, and information about your use of the Service.

4.2. The Service automatically tracks how the Content provided is used. This tracking allows us to pursue our interests in gaining a better understanding of potential areas for improvement and to continually improve the relevance and accessibility of the Service.

4.3. This usage information will only be used within Egydise Tours and our relevant partners (suppliers of technical support and operation of the Service and financial institutions in regard to purchases and sales), to increase the quality of Content, Service, and support to our Users. Some of this information may be made public from time to time; however, it will only be in an aggregate, non-personally identifiable form.

4.4. The Service uses cookies to collect information. You can find further information about our use of cookies in Egydise Tours’ Cookie Policy.

• Collecting and Processing Purposes

5.1. Personal data is collected and processed to administer and provide the Service and facilitate purchases and sales. The data may also be used to improve our knowledge about our Users, to monitor and improve the attractiveness of the Service, and to send you relevant marketing material, targeted marketing material, and Content requests from other parties through electronic post, push messages, and other technologies. The data may also be collected and processed to provide questionnaires as well as for competition purposes.

• Disclosure of Personal Data

6.1. Egydise Tours only discloses your personal data to the extent described in this Privacy Policy.

6.2. When you use Egydise Tours’ Service, you accept that we may disclose your name and your uploaded Content to other Users.

6.3. We are not responsible for the Users’ processing of your personal data.

6.4. We reserve the right to disclose your personal data based on a request from public authorities, including local tax authorities, police, and courts, and in cases where we are obliged to do so under current legislation.

6.5. We may employ third-party companies and individuals to facilitate our services, provide the services on our behalf, perform service-related services, or assist us in analyzing how our services are used.

6.5.1. These third parties are obligated not to disclose or use the information for any other purpose than to perform the tasks assigned to them on our behalf.

6.5.2. The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

6.6. We are not responsible for any unauthorized data breach that may occur.

• Use of Data Processors

7.1. Egydise Tours uses external companies to provide software to enable the Service and undertake the technical operation of the Service and other assistance related thereto. For instance, our suppliers assist us in connection with carrying out statistical, marketing-related, or operational tasks, including collecting and analyzing information about our Users’ demographic composition, interests, consumption patterns, and other matters. These companies are data processors under Egydise Tours’ instruction and only process data for which Egydise Tours is the data controller. The data processors must not use the data for another purpose than instructed by Egydise Tours.

• Links to Other Websites

8.1. The Service may contain links to other sites. Egydise Tours is not responsible for the privacy practices or the contents of such other sites and therefore recommends you become acquainted with any third-party policies.

8.2. If you link any website or service to Egydise Tours, you should know that we are not responsible for any practices operated by them, including information contained within them. When you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our Service, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and don’t have control over any third parties that you authorize to access your data. If you are using a third-party website or service and you allow them to access your data, you do so at your own risk.

• Security

9.1. Egydise Tours uses technical and organizational measures to ensure appropriate protection of personal data and to avoid loss of data or similar incidents. Our technical and organizational measures will be revised and updated regularly to ensure safety.

9.2. We value your trust in providing us with your personal information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. However, we ensure the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

9.2.1. Please be aware that no security measures are perfect or impenetrable. We are not responsible for the circumvention of any privacy settings or security measures on the Service. Additionally, we cannot control the actions of other users with whom you may choose to share your information. Further, even after information posted on the Service is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Service.

9.2.2. We cannot and do not guarantee that information you post on or transmit to the Service will not be viewed by unauthorized persons.

• Your Rights

10.1. The right of access:

10.1.1. You are at any time entitled to, by a written request, receive information about Egydise Tours’ processing of your personal data, e.g., which information we have registered about you, the processing purpose, the categories of personal data concerned, and the recipients to whom the information has been or will be disclosed.

10.1.2. You are entitled to receive a copy of the personal data we process about you. For delivery of more copies, we are entitled to charge a reasonable fee based on administrative costs. Requests to exercise this right must be sent in writing to our head office together with documentation that you are the relevant person.

10.1.3. If you live in the European Union, you can send us a request to receive a copy of the personal data we process about you. We are obligated to send you a copy of the personal data we are processing about you within 30 days.

10.2. The right to rectification:

10.2.1. You have the right to have incorrect personal data about you rectified by Egydise Tours without undue delay. If you become aware that there are errors in the information we have registered about you, we urge you to contact us in writing in order for us to rectify the information. See contact details under section 11.

10.3. The right to deletion:

10.3.1. You have the right to have your personal data deleted by Egydise Tours without undue delay if, for instance, we no longer have a valid processing purpose, you withdraw your consent, or we have no other legal basis for processing your personal data. If we can demonstrate compelling, legitimate reasons for continued processing which precede your interests, rights, and freedoms or the processing is necessary for a legal claim to be established, exercised, or defended, we are not obliged to delete your personal data. Such legitimate reasons can include the backup of Content. Backup is done for several purposes, among others to include storing our Users’ conversations, but only to establish, exercise, or defend a legal claim – otherwise, these conversations will be effectively anonymized or deleted when no legitimate processing purpose exists. We will take no longer than 30 days to respond to your request for deletion.

10.4. The right to restrict processing:

10.4.1. You have the right to restrict our processing of your personal data.

10.5. The right to data portability:

10.5.1. You have the right to receive the personal data provided to us in a structured, commonly used, and machine-readable format and to transfer these data to another data controller if our processing of the data is based on your consent and the processing is carried out by automated means.

10.6. The right to object:

10.6.1. You are at any time, for reasons concerning your particular situation, entitled to object to our processing of your personal data if the processing, for example, is based on legitimate interests.

10.6.2. If you object to the processing, we will no longer process your personal data unless we can demonstrate compelling, legitimate reasons for continued processing which precede your interests, rights, and freedoms or the processing is necessary to establish, exercise, or defend a legal claim.

10.6.3. If you wish to send an objection, please send us an email. See contact details under section 11.

10.7. The right to withdraw consent:

10.7.1. You are at any time entitled to withdraw your consent to our processing of your personal data. If you withdraw your consent, you must be aware that under certain circumstances we are entitled to continue processing your data, for example, where we have another legal basis for processing your data. We will inform you in such cases. Furthermore, we refer to your other rights described above.

10.7.2. If you wish to withdraw your consent, please send us an email. See contact details under section 11.

10.8. The right to complain:

10.8.1. You are at any time entitled to file a complaint with a supervisory authority about our processing of your personal data.

10.9. Deletion of personal data:

10.9.1. We will delete your data when the collection of data is no longer necessary to fulfill this Agreement and provide you with the Service.

• Contact Information

11.1. You can contact us with any questions or comments regarding our Privacy Policy by sending an email to info@egydise-tours.com 

• Changes to Privacy Policy

12.1. Egydise Tours reserves the right to amend this Privacy Policy at any time. If we make amendments to the Privacy Policy, and the changes are significant, we will provide notice via email notification. These changes are effective immediately after they are posted on this page. You can always find the date of the last modification at the top of the Privacy Policy page.

12.2. If you do not accept the amended policy, you must refrain from using the Service, as your continuous usage of Egydise Tours will be taken as acknowledgment of the Privacy Policy and its modifications.

• Users in the European Union

If you are a user in the European Union, you should know that Egydise Tours is the controller of your personal information. Here is some additional information we would like to bring to your attention:

Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and, at Egydise Tours, we typically rely on one of four:

13.1. Contract:

13.1.1. One reason we might use your information is that you have entered into an agreement with us. (E.g., when you purchase a product or service from us and accept our conditions, we need to use some of your information to collect payment and make sure we show your information to the right people at the right place and time).

13.2. Legitimate Interest:

13.2.1. Another reason we might use your information is that we have – or a third party has – a legitimate interest in doing so. (E.g., we need to use your information to provide and improve our Service, including, but not limited to, protecting your account, delivering content, providing customer support, and helping you with content we think you will like). Because most of our Service is free, we also use some information about you to try and show you ads we think you will find interesting. An important point to understand about legitimate interest is that our interests do not outweigh your right to privacy, so we only rely on legitimate interest when we think the way we are using your data does not significantly impact your privacy security expected by you from us, or there is a compelling reason to do so.

13.3. Consent:

13.3.1. In some cases, we will ask for consent to use your information for specific purposes. If we do, we will make sure you can revoke your consent in our Service. Even if we are not relying on consent to use your information, we may ask you for permission to access data like contacts and location.

13.4. Legal Obligation:

13.4.1. We may be required to use your personal information to comply with the law, like when we respond to valid legal processes or need to take action to protect our users. Our policy is to notify users when we receive legal processes seeking their account information.

13.4.2. If you live in the European Union, are a consumer, and habitually reside in a territory within the European Union, the laws of your territory will apply to any claim you have against us that arises out of or relates to this Privacy Policy, and you may resolve your claim in any competent court in your territory that has jurisdiction over the claim. In all other cases, you agree that the claim must be resolved in a competent court in Egypt that has jurisdiction over the claim and that the laws of the Arab Republic of Egypt will govern this Privacy Policy, without regard to conflict of law provisions.

• Versions

14.1. This is Egydise Tours’ Privacy Policy as of 26 Jul, 2024.